That depends on the original price of your phone. Costs are anywhere from $2.75 to $18 per month.
BOOST PROTECT
BOOST PROTECT
Make a claim | Visit our My Phone Guardian portal. It’s available 24/7 because life happens fast.
Boost Protect
Starting at $8/mo.
Give yourself peace of mind by protecting what you can't live without. Boost Protect covers your phone in the event of theft, damage, or loss.
Accidental Damage + Loss Prevention
We’ve got you covered in the case of loss, theft, accidental damage from handling (including liquids), and mechanical or electrical malfunction after the expiration of the manufacturer’s warranty.
Premium Tech Support 24/7
Repair and service at authorized service providers.
Unlimited Screen Repairs
Don’t be seen with a broken screen. With the insurance policy and service contract, you’re eligible for unlimited screen repair claims for just $29.
Premium Cybersecurity
Lookout® Premium is proactive cybersecurity at no additional cost. Stay safe from digital threats, keep your personal info safe, and scan downloads for anything suspect.
Plenty of Ways to Enroll
Enroll within the first 30 days after purchasing or upgrading
Enroll Online in My Account
Login to My Account, navigate to Extras, and you’ll see the option to sign up for Boost Protect.
Enroll in the Boost Mobile App
Download the latest version of the Boost Mobile app, go to Extras, and you’ll find the option to enroll in Boost Protect.
Visit Your Local Store
Drop by any local Boost Mobile store and our agents will be more than happy to walk you through the enrollment process.
Call Customer Service
If you prefer enrolling over the phone, give us a call at (833) 502-6678, we’ve got agents ready to help you get your device covered.
More Ways to Customize Your Plan
Take control of your experience and craft the perfect plan with our Extras. You can enable our Extras after your account is fully set up. Do it through our website, app or by giving us a quick call at (833) 502-6678.
Most Frequently Asked Questions
Repair deductibles are $29 or $99 depending on the damage. Replacement deductibles for loss and theft range from $40 to $349, depending on your phone. Your deductible is determined at the time of purchase and is based on the market price of the make and model of your phone. Once you’re enrolled, your deductible does not change even if the store price of your phone changes. All costs, charges, and fees are subject to applicable taxes.
Lookout® Premium mobile security guards your phone against infectious websites, wifi threat detection, out-of-date software, and password breaches. If lost or stolen, Lookout can also locate your phone and sound an alarm, send out an email with your phone’s last location, and lock your phone while wiping your personal information*.
* Not all features are available for all operating systems and devices.
Boost Protect covers your new phone within the first 30 days after purchase. If you're switching to a new phone or swapping your equipment, you can also enroll within 30 days of purchase!
Visit myphoneguardian.com/boostmobile 24 hours a day, 7 days a week to file a claim with Likewize Device Protection (see provider information in brochure). You may also call 844-534-3099 from 6 a.m. –10 p.m. CT, 7 days a week.
You should be the primary account holder on the account and report a lost or stolen claim within 60 days of the loss, unless otherwise required by state law.
If you receive a replacement for an approved damage or malfunction claim, you will be provided with detailed information on how to return the damaged phone. If the phone is not returned within 10 days after receiving your replacement, you will be charged an unrecovered equipment fee up to the MSRP of your phone at enrollment.
Once your claim is approved, you have provided any necessary documentation, and have paid your deductible, you will be provided with convenient repair options based on your phone, location and the type of damage. Repairs can be completed as soon as the next business day. If your phone was lost, stolen or unrepairable, a replacement phone will be shipped to an address of your choice. Replacement phones are shipped to arrive on the 2nd business day.
Your device protection will be placed on a hold until your account is either paid fully or canceled. Device protection will not take effect again until the next fully paid billing cycle.
You may cancel your device protection at any time, but please note the enrollment eligibility to be able to add protection again. Give us a call at 833-50-BOOST (833-502-6678) for assistance.
Other Restrictions
You must be on an eligible plan. If you change phone plans to an ineligible one, you forfeit your device protection. If you switch back to an eligible plan with the same device, you must meet the following criteria to add protection:
If it's been less than 30 days since the phone was activated for the first time, device protection can be added.
If it's been more than 30 days since the phone was activated for the first time, device cannot be added.
If the phone was lost, stolen, or damaged while on an ineligible plan, a claim will be denied.
That depends on the original price of your phone. Costs are anywhere from $2.75 to $18 per month.
Repair deductibles are $29 or $99 depending on the damage. Replacement deductibles for loss and theft range from $40 to $349, depending on your phone. Your deductible is determined at the time of purchase and is based on the market price of the make and model of your phone. Once you’re enrolled, your deductible does not change even if the store price of your phone changes. All costs, charges, and fees are subject to applicable taxes.
Lookout® Premium mobile security guards your phone against infectious websites, wifi threat detection, out-of-date software, and password breaches. If lost or stolen, Lookout can also locate your phone and sound an alarm, send out an email with your phone’s last location, and lock your phone while wiping your personal information*.
* Not all features are available for all operating systems and devices.
Visit myphoneguardian.com/boostmobile 24 hours a day, 7 days a week to file a claim with Likewize Device Protection (see provider information in brochure). You may also call 844-534-3099 from 6 a.m. –10 p.m. CT, 7 days a week.
You should be the primary account holder on the account and report a lost or stolen claim within 60 days of the loss, unless otherwise required by state law.
If you receive a replacement for an approved damage or malfunction claim, you will be provided with detailed information on how to return the damaged phone. If the phone is not returned within 10 days after receiving your replacement, you will be charged an unrecovered equipment fee up to the MSRP of your phone at enrollment.
Once your claim is approved, you have provided any necessary documentation, and have paid your deductible, you will be provided with convenient repair options based on your phone, location and the type of damage. Repairs can be completed as soon as the next business day. If your phone was lost, stolen or unrepairable, a replacement phone will be shipped to an address of your choice. Replacement phones are shipped to arrive on the 2nd business day.
Your device protection will be placed on a hold until your account is either paid fully or canceled. Device protection will not take effect again until the next fully paid billing cycle.
You may cancel your device protection at any time, but please note the enrollment eligibility to be able to add protection again. Give us a call at 833-50-BOOST (833-502-6678) for assistance.
Other Restrictions
You must be on an eligible plan. If you change phone plans to an ineligible one, you forfeit your device protection. If you switch back to an eligible plan with the same device, you must meet the following criteria to add protection:
If it's been less than 30 days since the phone was activated for the first time, device protection can be added.
If it's been more than 30 days since the phone was activated for the first time, device cannot be added.
If the phone was lost, stolen, or damaged while on an ineligible plan, a claim will be denied.
